Last Updated: 23rd October 2025
Lunaravest ("we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.lunaravest.com and use our services.
Please read this policy carefully. By accessing our website and using our services, you consent to the practices described in this policy.
1. Information We Collect
We collect information that you provide directly to us and information about your use of our website.
A. Personal Information You Provide:
This may include, but is not limited to:
- Contact Data: Name, email address, phone number, physical address.
- Identity Verification Data: Date of birth, government-issued identification (e.g., for KYC processes), social security number or tax ID.
- Financial Information: Income, net worth, investment objectives, bank account details, and tax information necessary to provide our services.
- Communications: Records of your correspondence with us, including contact form submissions and emails.
B. Information Collected Automatically:
When you use our website, we may automatically collect:
- Usage Data: Information about your interaction with our website, such as your IP address, browser type, pages visited, time spent on pages, and referring website addresses.
- Cookies and Tracking Technologies: We use cookies and similar technologies to analyze trends, administer the website, track users' movements around the site, and to gather demographic information about our user base as a whole. You can control the use of cookies at your browser level.
2. How We Use Your Information
We use the information we collect for the following business purposes:
- To Provide and Maintain Our Services, including processing your transactions and managing your account.
- To Verify Your Identity and comply with anti-money laundering (AML) and know-your-customer (KYC) regulations.
- To Communicate with You, including sending you service-related announcements, responding to your inquiries, and providing customer support.
- For Marketing and Promotional Purposes, subject to your marketing preferences. You may opt-out of receiving marketing communications at any time.
- To Improve Our Website and Services by analyzing how our services are used and accessed.
- To Ensure Security and Prevent Fraud by monitoring and protecting our website and business from unauthorized activity.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their promotional purposes. We may share your information in the following limited circumstances:
- With Service Providers: We share information with trusted third-party vendors who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service. These providers are contractually obligated to protect your data.
- For Legal and Regulatory Reasons: We may disclose information if required to do so by law, subpoena, or similar legal process, or to comply with regulatory obligations.
- To Protect Our Rights: We may disclose information to protect and defend the rights, property, or safety of Lunaravest, our clients, or others.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.
4. Data Security
We implement robust administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, theft, and loss. These measures include encryption, secure socket layer (SSL) technology, access controls, and secure data storage practices. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.
5. Data Retention
We will retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, to comply with our legal and regulatory obligations (e.g., financial reporting laws, which often require retention for several years), resolve disputes, and enforce our agreements.
6. Your Privacy Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include:
- The right to access and receive a copy of your personal information.
- The right to correct or update inaccurate information.
- The right to request deletion of your personal information.
- The right to restrict or object to our processing of your personal information.
- The right to data portability.
To exercise any of these rights, please contact us using the details provided at the end of this policy.
7. Third-Party Links
Our website may contain links to other sites that are not operated by us. We are not responsible for the content or privacy practices of these third-party sites. We strongly advise you to review the Privacy Policy of every site you visit.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Lunaravest
Email: privacy@lunaravest.com
Address: 123 Main St, Anytown, USA